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TAT licence 11/00000

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Fahsai Holiday

How to book

Booking, paying, cancelling — all written down

A three-minute read. Still unsure? Message us any day.

  1. 1

    Message us with tour + date

    Use the request button — it types the message. We check seats and reply within a working day.

  2. 2

    Pay the deposit

    Transfer the deposit to our company account within 3 days and send passport copies.

  3. 3

    Pay the balance

    Balance due 30 days before departure (with the visa application for Europe).

  4. 4

    Briefing + LINE group

    A week before: meeting sheet, packing list and the trip's LINE group.

Check before you pay

Verify us before you pay — every time

Fake pages copy real tour companies, sell cheap trips and vanish — so these details sit next to every price on this site.

Verify with the Department of Tourism

or call 0 2401 1111

Licence no.
11/00000
Outbound tour business licence (Department of Tourism)
Company / registration
Fahsai Holiday Co., Ltd.
0105500000000
Our only payment account
Sample Bank · account name Fahsai Holiday Co., Ltd. · no. 000-0-00000-0
Official channels
WhatsApp +66 80 000 0000 · +66 2 000 0000

We never ask you to pay a personal account or send payment links from other social accounts. If unsure, call the number on this website before paying.

Cancellation

  • 45+ days before departure

    Full deposit refund (less any visa fee already paid)

  • 30–44 days before

    We keep only costs already paid (e.g. issued tickets) — itemised in writing

  • Within 29 days

    No refund, unless you send someone in your place or a visa is refused (refund less actual costs)

  • We cancel (e.g. group below minimum)

    We tell you at least 21 days ahead — full refund or move to another date

Sample terms — match them to your real policy and airline contracts before publishing.

Documents you'll need

  • Passport valid 6+ months with at least two blank pages
  • Passport copy within 3 days of the deposit
  • Visa papers for Europe from our checklist (employment letter, bank statements…)

Travel insurance

Tour prices include travel accident insurance (per the policy). We recommend full travel insurance covering illness and trip cancellation; Schengen visas require it.

About tips

Tips are customary, not compulsory. Each tour states a suggested amount, collected once by your leader — never again along the way.

Asked before booking

How do I know you're a real company?

Look up our tour-business licence number on the Department of Tourism website or hotline, and only ever pay the account in our company name — we never ask for a personal account.

What if the group doesn't fill?

Each tour has a minimum. If it isn't reached we tell you at least 21 days ahead and refund in full or move you. Dates marked 'Guaranteed' have already reached it.

Can I bring older parents or small children?

Yes. Tell us about walking, wheelchairs or food when you book and we'll brief the leader and plan seats. For several older guests, a private group lets us set the pace.

Do I need extra travel insurance?

The price includes travel accident insurance, which doesn't cover every illness. We recommend full travel insurance — required for Schengen visas.

Can I pay by card?

Bank transfer to our company account, or card via a payment link sent from our official channels only (card fees may apply).